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Downey Services

Privacy Policy

Last updated: May 28, 2026

This Privacy Policy explains how Steve Garcia Insurance & Services, doing business locally as Downey Services, collects, uses, and protects information submitted through this website and related communications.

Information We Collect

We collect personal information that you choose to provide when requesting a quote, contacting the office, or asking for service support. This may include your first and last name, phone number, email address, ZIP code, preferred contact method, notes or request details, property address, property type, vehicle information, business information, and other information relevant to the service you request.

We may also collect basic website usage information, such as pages visited and general performance data, to help us understand website activity and improve the visitor experience.

How We Use Information

We use submitted information to respond to quote requests, schedule appointments, answer questions, provide insurance or service-related follow-up, maintain records of requests, improve our website, and support the local services offered by Steve Garcia Insurance & Services.

If you provide contact information, we may contact you by phone, email, mail, or text message depending on your request, your stated preferences, and any optional consent you provide for SMS communications.

When Information May Be Shared

We may share information with service providers that help operate this website, process form submissions, manage communications, support analytics, or provide other operational services for our office. These service providers are permitted to use information only as needed to provide services on our behalf.

We may also disclose information when required by law, to protect our rights, or to respond to lawful requests from public authorities.

SMS Consent and Text Messaging

Downey Services may collect your phone number when you submit a form, request a quote, contact us, or opt in to receive SMS account notifications.

The information obtained as part of the SMS consent process, including phone numbers, will not be shared with third parties for marketing purposes.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

If you choose to receive SMS messages from Downey Services, message and data rates may apply. Message frequency may vary. You may reply STOP to opt out at any time, or reply HELP for support.

Your Choices

You may choose not to provide optional information. To update, correct, opt out of SMS communications, or request removal of information submitted through this website, contact our office directly at (562) 861-0707.

Contact

For questions about this Privacy Policy or our privacy practices, contact Steve Garcia Insurance & Services at 8648 Florence Ave, Downey, CA 90240 or call (562) 861-0707.

This policy is provided for general website transparency and is not legal advice.